Question 1

Is Staff Finder an official and licensed recruitment agency?

Accepted Answer

Yes, 360 Agency Middle East FZ LLC is a licensed hospitality recruitment agency, officially licensed by the United Arab Emirates since 2018 with license number 12256/2018, ensuring full compliance with all relevant regulations and standards.

Question 2

Are there any fees for job seekers?

Accepted Answer

No, our services for job seekers are completely free. All job placements — including hotels, restaurants, clubs, and bars — are free of charge. We connect you with top employers across the Middle East and Europe at no cost. Download the app to get started.

Question 3

Do I have to pay to get a job?

Accepted Answer

No, you do not have to pay to get a job through Staff Finder. All job placements in the hospitality industry, including positions in hotels, restaurants, clubs, and bars, are free of charge. Our service is designed to connect you with top employers without any cost to you.

Question 4

How do I apply for a job?

Accepted Answer

Visit our job listings page, select a position that matches your skills and experience, and submit your application online. You can also contact our WhatsApp Onboarding number (+971 58 550 0125) or email apply@360agency.me.

Question 5

What types of jobs are available?

Accepted Answer

We offer a wide range of positions in hotels, restaurants, bars, and clubs across the Middle East and Europe. Roles span from entry-level to higher management across all departments: culinary arts, front office, reception, guest services, housekeeping, floor and door department, and more.

Question 6

How many years of experience do I need?

Accepted Answer

It depends on the position. Entry-level roles like Junior Waiter, Junior Hostess, or Barback may not require prior experience. Mid-level positions typically require 2–5 years, while management and C-level roles often demand over 5 years of experience.

Question 7

What are my career opportunities?

Accepted Answer

The hospitality industry in the Middle East offers a wide range of career opportunities, from entry-level positions such as waitstaff, housekeeping, and front desk roles, to mid-level management and senior executive roles.

Question 8

What's the best way to find a job?

Accepted Answer

The best way to find a job in the Middle East hospitality sector is through a reputable recruitment agency like Staff Finder. We specialize in connecting job seekers with top employers in the region. You can also explore job listings on our website.

Question 9

What are the benefits of working in the Middle East?

Accepted Answer

Working in the Middle East hospitality sector offers competitive tax-free salaries, comprehensive benefits, high standards of living and accommodations, and a culturally enriching environment.

Question 10

Do you offer support with relocation and accommodation?

Accepted Answer

Yes, most of our employers provide relocation and accommodation. If accommodation isn't provided, you'll receive a live-out allowance on top of your basic salary.

Question 11

Do I get paid for a job?

Accepted Answer

Once your visa is issued by the employer, you will be able to open a bank account at any local bank. The employer will then wire your salary tax-free on a monthly basis to your account.

Question 12

How long does the recruitment process take?

Accepted Answer

The process varies depending on the employer, your location, and the position. Typically, it takes anywhere from two weeks to a couple of months.

Question 13

Is Dubai safe?

Accepted Answer

Yes, Dubai is one of the safest cities in the world with a very low crime rate. The government enforces strict laws, and the city has highly efficient police, well-maintained infrastructure, advanced public transport, and extensive surveillance networks.

Question 14

Is the Middle East safe?

Accepted Answer

Yes, the Middle East, particularly the UAE and other GCC countries, is generally safe for expatriates and tourists. The UAE is known for its low crime rate, making it one of the safest places to live and work globally.

Question 15

What are the typical working hours?

Accepted Answer

Working hours in hospitality typically range from 8 to 10 hours per day. During Ramadan, working hours are reduced by 2 hours per day.

Question 16

How many working days per week?

Accepted Answer

In the hospitality industry in the Middle East, the standard working week is typically 5 to 6 days. Some positions may require working on weekends and public holidays, with compensatory days off provided.

Question 17

Why do I need to share photos to apply?

Accepted Answer

In the Middle East hospitality industry, including a photo with your application is common practice. Customer-facing roles value a neat, presentable appearance.

Question 18

What's the minimum age to work?

Accepted Answer

Generally, you must be at least 18 years old to work in the Middle East hospitality industry.

Question 19

Is there a maximum age to apply?

Accepted Answer

While there is no strict maximum age, some employers may have age preferences depending on the role. The hospitality industry values experience and skills, so candidates of all ages are encouraged to apply.

Question 20

What makes Staff Finder different from other agencies?

Accepted Answer

Our specialized focus on the European and Middle East hospitality sector, combined with our comprehensive support services for both job seekers and employers, makes us a unique and trusted partner in the industry.

Question 21

Do you offer career counseling?

Accepted Answer

Yes, we offer career counseling and guidance services to help job seekers make informed decisions about their career paths in the hospitality sector.

Question 22

Is Staff Finder offering a free replacement period?

Accepted Answer

Yes, we offer a 3-month free replacement for line staff candidates and 6-month free replacement for management candidates. Terms and conditions apply.

Question 23

How can I stay updated with the latest job openings?

Accepted Answer

You can stay updated by subscribing to our newsletter, following us on social media, or downloading our app for the latest job openings.

Question 24

How can I contact Staff Finder for further inquiries?

Accepted Answer

You can contact us through our WhatsApp Onboarding number (+971 58 550 0125) or via email at apply@360agency.me.

Question 25

How does it work?

Accepted Answer

Register your company, our team will verify your information, and you can access right away our global hospitality candidate pool. Use 50+ filters to find exactly who you need. Register your company to get started.

Question 26

What types of hospitality professionals can I hire?

Accepted Answer

From front-of-house staff like waiters, bartenders and hostesses to back-of-house roles including chefs and kitchen staff, across hotels, restaurants, bars, beach clubs, catering companies and more.

Question 27

Can I hire locally and internationally?

Accepted Answer

Yes. Use our location filter to search for candidates who are locally based, open to relocation, or available for international placements across the Middle East, Europe, Southeast Asia, Latin America, Africa and North America.

Question 28

What regions do you serve?

Accepted Answer

We serve hotels, restaurants, bars, beach clubs and catering companies around the globe. Our candidate pool spans the Middle East, Europe, Southeast Asia, Latin America, Africa and North America.

Question 29

How quickly can I expect to find suitable candidates?

Accepted Answer

With our Search & Find feature you can filter and identify the right candidates in minutes. The average response time is between one and two hours. Schedule a free video interview directly within the platform.

Question 30

Do you provide visa or relocation support?

Accepted Answer

Staff Finder is a pure hiring platform. Visa and relocation arrangements are handled directly between you and your chosen candidate. Find and hire the right person regardless of where they are based.

Question 31

Can I filter candidates based on specific experience?

Accepted Answer

Yes. With over 50 search filters you can deep-filter by experience, role type, venue category, location, salary expectations, language skills, certifications, availability and more. Define exactly what you are looking for.

Question 32

Can I contact candidates directly?

Accepted Answer

Once you have identified candidates you like, you can share a job opportunity with them directly through the platform. If they confirm their interest, you are instantly connected.

Question 33

Can I share job details privately with selected candidates only?

Accepted Answer

Yes. Only the candidates you choose to approach will see your company details. Full privacy and discretion are built into the platform by design.

Question 34

Can I create different job opportunities for different roles?

Accepted Answer

Yes. You can create unlimited job opportunities free of charge and assign them to different candidate searches.

Question 35

How many team members can access the account?

Accepted Answer

You can share platform access with your team so managers, HR assistants or department heads can log in to filter candidates, create shortlists and conduct video interviews directly.

Question 36

How do you ensure the quality of candidates?

Accepted Answer

Every verified candidate goes through a one-on-one video call with one of our qualified hospitality HR professionals. We confirm their work history, qualifications, and language skills. Learn more about our verification process.

Question 37

Is the platform suitable for bulk hiring?

Accepted Answer

Yes. Our larger credit packages are designed for high-volume hiring. With a global pool of 200,000+ candidates and 50+ filters, scaling your team has never been faster.

Question 38

How does the credit system work?

Accepted Answer

You purchase a credit package once and credits are valid for one year. Credits are only spent when there is a genuine match. See our credit packages.

Question 39

What packages are available?

Accepted Answer

Starter — $500 USD (500 credits, up to 50 candidates, $1.00/credit). Growth — $1,000 USD (1,050 credits, up to 105 candidates, $0.95/credit). Professional — $2,500 USD (2,700 credits, up to 275 candidates, $0.93/credit). Prime — $5,000 USD (custom-tailored credit allocation with premium volume pricing). Line staff profiles cost $10–$50 per unlock. Management and senior profiles range from $60–$100. See pricing details.

Question 40

What if I buy credits and do not find the right candidate?

Accepted Answer

You can browse and review candidate profiles in full before purchasing any credits. Credits are valid for one year and are only deducted when a candidate confirms interest. Learn more.

Question 41

Are there any hidden fees?

Accepted Answer

None. No sign-up cost, no monthly subscription and no success fee. You only pay for the candidates you actively choose to connect with. View packages.

Question 42

Does Staff Finder offer seasonal staff?

Accepted Answer

Yes. Our global candidate pool is ideal for full-time as well as seasonal hiring across any region or time of year.

Question 43

Do you offer recruitment days and trips?

Accepted Answer

On-site recruitment events and candidate mobilization are handled by our parent company 360 Agency Middle East. Visit www.360agency.me for more information.

Question 44

Do you offer a free replacement period?

Accepted Answer

Staff Finder is a direct-connection platform, not a recruitment agency. You hire candidates directly with no middleman involved.

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